Interesting chapter in "The Handbook of New Media" by Pablo Boczkowski (summary in a bit). Just a quick note to remember myself of including in the spectrum of my areas of interest to investigate is the journalists relationships with the readers.
Reseachers who have examined these relationships concluded that journalists are not very keen about it. Riley concluded that journalists were horrified of receiving an email from readers about a story they wrote and that the readers expected an answer! A study at The New York Times (Schultz, 2000:214) reports that 12 out of 19 journalists admitted they never visit the Times online forum.
Interesting thoughts: how is it now? Did they get used to it? Do novice journalists just take it for granted? How do they see the interactivity of the online edition? Is it a problem? Is it good? Is it more work? How do they perceive feedback to their story? Do they visit the online forums? if they do, why, because they want, because they are told to do so, because they perceive it as part of their job? If they don't, why? Do they get personal emails from readers? is it possible to contact a journalist (is their email address on the website? this I can find out by myself...)
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